{"id":132,"date":"2026-05-13T19:03:36","date_gmt":"2026-05-13T16:03:36","guid":{"rendered":"https:\/\/www.altinkale.anahtarcreative.com\/sikayet-ve-geri-bildirim\/"},"modified":"2026-06-04T01:01:49","modified_gmt":"2026-06-03T22:01:49","slug":"sikayet-ve-geri-bildirim","status":"publish","type":"page","link":"https:\/\/www.altinkalemadencilik.com.tr\/en\/sikayet-ve-geri-bildirim\/","title":{"rendered":"Complaints and Feedback"},"content":{"rendered":"<h2>\u015eikayet, Talep ve Geri Bildirim<\/h2>\n<p>ALTINKALE Madencilik olarak, faaliyet g\u00f6sterdi\u011fimiz sahalarda \u00e7al\u0131\u015fanlar\u0131m\u0131z\u0131n, y\u00f6re halk\u0131n\u0131n ve di\u011fer payda\u015flar\u0131m\u0131z\u0131n g\u00f6r\u00fc\u015f, talep, \u00f6neri ve \u015fikayetlerini etkin, \u015feffaf ve adil bir \u015fekilde de\u011ferlendirmeyi \u00f6nemsiyoruz. Bu kapsamda olu\u015fturulan \u015eikayet, Talep ve Geri Bildirim Mekanizmas\u0131; \u00e7evresel etkiler, i\u015f sa\u011fl\u0131\u011f\u0131 ve g\u00fcvenli\u011fi, toplum sa\u011fl\u0131\u011f\u0131, \u00e7al\u0131\u015fma ko\u015fullar\u0131, yol ve trafik g\u00fcvenli\u011fi, sosyal ve ekonomik konular ile SA8000 sosyal sorumluluk gereklilikleri ba\u015fta olmak \u00fczere faaliyetlerimizle ilgili her t\u00fcrl\u00fc ba\u015fvurunun kay\u0131t alt\u0131na al\u0131nmas\u0131n\u0131, de\u011ferlendirilmesini, takip edilmesini ve sonu\u00e7land\u0131r\u0131lmas\u0131n\u0131 ama\u00e7lamaktad\u0131r.<\/p>\n<p>ALTINKALE Madencilik, t\u00fcm \u00e7al\u0131\u015fanlar\u0131na ayr\u0131mc\u0131l\u0131k yap\u0131lmaks\u0131z\u0131n e\u015fit f\u0131rsatlar sunmay\u0131, adil ve sayg\u0131l\u0131 bir \u00e7al\u0131\u015fma ortam\u0131 olu\u015fturmay\u0131, \u00e7al\u0131\u015fan-y\u00f6netim ili\u015fkilerini g\u00fc\u00e7lendirmeyi, toplu i\u015f s\u00f6zle\u015fmelerine uyumu desteklemeyi ve g\u00fcvenli, sa\u011fl\u0131kl\u0131 \u00e7al\u0131\u015fma ko\u015fullar\u0131n\u0131 s\u00fcrekli geli\u015ftirmeyi taahh\u00fct eder. \u0130letilen t\u00fcm \u015fikayet, talep ve geri bildirimler gizlilik ilkeleri \u00e7er\u00e7evesinde ele al\u0131nmakta; gerekli inceleme, d\u00fczeltici faaliyet ve iyile\u015ftirme s\u00fcre\u00e7leri titizlikle y\u00fcr\u00fct\u00fclmektedir. Dilek, \u015fikayet, talep ve \u00f6nerilerinizi a\u015fa\u011f\u0131daki form \u00fczerinden bize iletebilirsiniz.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u015eikayet, Talep ve Geri Bildirim ALTINKALE Madencilik olarak, faaliyet g\u00f6sterdi\u011fimiz sahalarda \u00e7al\u0131\u015fanlar\u0131m\u0131z\u0131n, y\u00f6re halk\u0131n\u0131n ve di\u011fer payda\u015flar\u0131m\u0131z\u0131n g\u00f6r\u00fc\u015f, talep, \u00f6neri ve \u015fikayetlerini etkin, \u015feffaf ve adil bir \u015fekilde de\u011ferlendirmeyi \u00f6nemsiyoruz. Bu kapsamda olu\u015fturulan \u015eikayet, Talep ve Geri Bildirim Mekanizmas\u0131; \u00e7evresel etkiler, i\u015f sa\u011fl\u0131\u011f\u0131 ve g\u00fcvenli\u011fi, toplum sa\u011fl\u0131\u011f\u0131, \u00e7al\u0131\u015fma ko\u015fullar\u0131, yol ve trafik g\u00fcvenli\u011fi, sosyal ve [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-132","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.altinkalemadencilik.com.tr\/en\/wp-json\/wp\/v2\/pages\/132","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.altinkalemadencilik.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.altinkalemadencilik.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.altinkalemadencilik.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.altinkalemadencilik.com.tr\/en\/wp-json\/wp\/v2\/comments?post=132"}],"version-history":[{"count":2,"href":"https:\/\/www.altinkalemadencilik.com.tr\/en\/wp-json\/wp\/v2\/pages\/132\/revisions"}],"predecessor-version":[{"id":1065,"href":"https:\/\/www.altinkalemadencilik.com.tr\/en\/wp-json\/wp\/v2\/pages\/132\/revisions\/1065"}],"wp:attachment":[{"href":"https:\/\/www.altinkalemadencilik.com.tr\/en\/wp-json\/wp\/v2\/media?parent=132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}